Technology leadership & architecture
Fractional CTO
Senior technology ownership without another full-time executive.
Close enough to the code to know whether the plan will work.
See how we take ownership- Roadmap priorities with ownershipAgreed
- Architecture review with the developersRevised
- Vendor estimate: 14 weeksChallenged
- Pull request: payments integrationApproved
- AI-generated reporting moduleRefactor first
- Production issue: failed syncsRoot cause found
CTO note
Hold the vendor contract until the data model is settled.
What we do
Software, marketing, and a CTO when you need one.
Each service stands on its own, from a single technology decision to a software build or managed marketing.
Ready to run, or built for you
Software
Subscribe to software that already runs, or have it built around your operation.
- Custom software from $25,000, and you own the code
- Forge: relationship intelligence for referral-driven firms
- NLC Portals: job management for restoration contractors
Forge and NLC Portals can run month to month, with every user included.
Build custom softwareBuilt and run by us
Marketing
Paid advertising on Google, Meta, LinkedIn and TikTok, with the creative, landing pages and reporting behind it.
- Paid Growth: one platform, $1,800 a month
- Growth + Content: up to two platforms plus content, $2,800 a month
- Full Growth: a multi-channel program, $3,800 a month
Month to month, no setup fee, and ad spend billed separately.
See marketing packagesTechnology leadership
Start with the decision in front of you.
Ongoing technical ownership
Fractional CTO leadership across the roadmap, architecture, developers, vendors and delivery. Nick stays close to the code and works with the team already in place.
Explore fractional CTOA defined assessment
A focused two-to-three-week review ending in written recommendations, costs, risks and a phased plan. Most focused assessments are $5,000.
Explore assessmentsPlatform examples
What we build looks like this.
Every portal is different because every business is different. These are modeled on real platforms we've delivered, with details changed and the idea intact.
Case study · Property restoration
From spreadsheets to one system that runs the business.
A property-restoration company was running on spreadsheets. Leads, jobs, budgets, and referral sources were all tracked by hand in separate files. We replaced it with one portal.
ops.tidewater-restoration.com
ProjectStatusCurrent milestoneDepartmentEstimateBudgetMargin
M. Alvarez · ReconstructionIn ProgressSubcontractor agreement sentReconstruction$1,470$1,000$470
S. Clark · WaterIn ProgressInvoice package sentWater$1,930$700$1,230
C. Smith · ReconstructionIn ProgressProcess onboarding completeReconstruction$7,332$3,200$4,132
A. Novak · WaterScheduledAdjuster review scheduledWater$2,104$465$1,639
R. Mills · BiohazardIn ProgressThird-party review processBiohazard$14,865$855$14,010
- Leads get worked and convert into projects without anyone re-entering data
- Every job runs on a milestone template, so nothing gets skipped between mitigation and rebuild
- Budget vs. actual and projected collections live on every job, with margin locked in monthly
- Every job records where it came from, and the system flags any job missing its referral source
- Visits to referral partners are logged with their costs, so they can see what winning the work actually costs
Questions that used to take a day of spreadsheet work are now one screen: what is in the pipeline, what did we win, what is our margin this month, which relationships actually produce jobs.
Case study · Medical billing
Every claim in a state, not in someone's head.
A multi-office medical billing operation was tracking patient billing across locations in spreadsheets and shared notes. Nothing showed the team what was actually actionable today.
billing.northstar-medical.com
To bill today$2,170
Claims queued6
Auto-scrub6:00 PMruns nightly
Account #PatientInsuranceScrubTo billState
600412L. Whitfield✓▶ Scrub now$620Ready to scrub
600398M. Okafor✕▶ Scrub now$0Awaiting insurance
600441T. Alvarez✓▶ Scrub now$1,240Ready to scrub
600425K. Osei✓▶ Scrub now$310Ready to scrub
600389E. Nakamura✕▶ Scrub now$0Awaiting insurance
- Every patient moves through defined billing states instead of living in a spreadsheet row
- Insurance verification status is visible at a glance, per office
- Claims scrub on a schedule, or on demand when a biller wants them out now
- Missing documentation gets flagged before it becomes a denied claim
The team opens one screen and sees exactly what needs to happen today: what's ready to bill, what's waiting on insurance, and what's missing paperwork.
Custom software process
When custom software is the right answer.
CTO and assessment engagements do not require NLC to perform a build.
- 01
A call about the manual work
The systems you run and the work that happens by hand between them. You get a straight answer: build it, buy something that already exists, or leave it alone.
- 02
Two weeks of discovery
A paid, fixed-fee plan: what to build, what it connects to, and what it costs. The plan is yours whether or not we build it.
- 03
Built in releases
Fixed price, shipped in focused releases, so the most valuable part of the operation improves first instead of everything landing at the end.
- 04
Then it keeps moving
Hosting, support, and new reports and automations as the business changes, on a monthly partnership. The code and the data are yours.
Leadership
Meet Nick & Nadiia.
Nick Chiafullo
President, NLC Consulting
You didn't start your business to babysit software that almost works. For nearly 20 years I've built enterprise software and led development teams as a Fractional CTO, and what clients hire me for is judgment: the right solution, kept maintainable, owned from idea to production. Let's talk →
Connect on LinkedIn ↗
Nadiia Rybak
Director of Growth & Strategy
Nadiia runs marketing at NLC: the paid campaigns, the creative, the landing pages, and the reporting, for NLC and for the clients whose marketing we manage. Everything she runs is measured, A/B-tested, and kept or cut on what it produces.
Connect on LinkedIn ↗Start the conversation
Tell us how your business runs today.
The software you need, the marketing you want run, or the technology decision in front of you. We'll tell you which of these fits, or that none of them does.
Prefer direct? nick@nlc.consulting or (856) 522-4261
923 Haddonfield Rd, Cherry Hill, NJ 08002